Knowing how to speak effectively, in public and in private, is a fundamental skill for leaders.  In order to speak clearly, convincingly and constructively, you need to know how to choose the right words, while getting rid of the phrases and expressions that we use, perhaps unconsciously, that are counterproductive. Knowing how to distinguish one from the other is therefore essential to be an effective communicator.
 
Which words to choose and which to avoid in a speech? What phrases to use to have a cleaner and more constructive language? But also, what words are "winning" in an email or phone call?
 
These are just some of the issues that participants will have the opportunity to address with Paolo Borzacchiello, one of the leading Italian experts in communication. We will understand how to train the ability to speak in public, how to choose the correct words and how to use them consciously to improve the way we communicate with ourrselves and with others to improve private and working life.