The digital transition offers companies a unique opportunity to rethink their business while making it more efficient and competitive but also more sustainable and customer-friendly. However, this requires a deep strategic reflection, combined with the ability to recognize these new opportunities and to adapt quickly to the many changes required.
 
But how to rethink your business in an integrated digital ecosystem? How to make the most of big data and digital insights from your customers? And how to use digital to improve the customer experience?
 
The aim of this meeting is to give participants the opportunity to discuss the opportunities for transformation that digital offers to their businesses, both in terms of efficiency and effectiveness, sustainability and greater customer care. To do so, they will be able to confront the strategic choices and reflections of Francesco del Greco, Group Chief Information Officer, Haier Europe.
 
In particular, the meeting will focus on:

• rethinking business models thanks to digital: between servitization and digital ecosystems
• Big Data, customer insights and hybrid retail
• digital and green transition: iot connectivity at the service of sustainability.